About Electronic Documents Centre (EDC)
Established in 2002, Electronic Documents Centre (EDC) has evolved from a secure printing and fulfillment provider to a leader in digital transformation solutions. Headquartered in Al Karama, Dubai, EDC specializes in helping businesses automate workflows, enhance customer interactions, and ensure secure, scalable solutions across various industries.
Core Services and Solutions
EDC offers a comprehensive suite of services designed to streamline business operations:
Digital Transformation: EDC assists organizations in transitioning from paper-based processes to digital workflows, improving efficiency and accessibility.
Document Management: Through rapid scanning, Optical Character Recognition (OCR), and secure storage, EDC converts physical records into searchable digital files, facilitating easy retrieval and compliance.
Digital Trust: The company provides eKYC (electronic Know Your Customer) solutions, automating identity verification with document processing and real-time biometric validation, ensuring accuracy and compliance.
Customer Communication Management (CCM): EDC enhances customer engagement by delivering personalized communication solutions, including intelligent virtual assistants and comprehensive platforms for managing customer interactions.
Fulfillment Services: Offering card personalization and professional printing services, EDC supports businesses in delivering branded materials and secure identification solutions.
Industry Expertise
EDC serves a diverse range of sectors, including banking and financial services, government and public services, telecommunications, healthcare, logistics, retail, and real estate. Their solutions are tailored to meet the unique needs of each industry, ensuring optimized operations and improved customer experiences.